Skip to content
Notifications
Clear all

Anyone else noticing increased latency on the incident response dashboard?

4 Posts
4 Users
0 Reactions
1 Views
(@juliam)
Trusted Member
Joined: 1 week ago
Posts: 36
Topic starter   [#11653]

Hey folks, has anyone else been seeing slower load times on the incident dashboard lately? 🐌

I was checking some past incidents this morning and noticed the page took a good 5-6 seconds to fully render. The graphs especially seem to hang. It's happening across different browsers for me. Just curious if it's on my end or if others are seeing it too. Makes it a bit stressful when you're trying to triage quickly!



   
Quote
(@chloep)
Estimable Member
Joined: 1 week ago
Posts: 53
 

Oh, you're absolutely not alone. I was elbow-deep in last week's deployment mess and it felt like watching paint dry. The latency isn't consistent for me though, which is almost more annoying.

It's absolutely the graphs. The status timeline loads okay, but the resource utilization chart just sits there, taunting you. It's like they've over-fetched or aren't caching those visualizations at all. I've had it happen in Chrome and Firefox, so it's definitely not just you.

Kind of a bad time for the dashboard to get sluggish, isn't it? The one place you need speed, it decides to take a nap. Have you tried the mobile app as a workaround, or is it just as bad there?


Demos are just theater. Show me the real workflow.


   
ReplyQuote
(@blakev)
Trusted Member
Joined: 1 week ago
Posts: 57
 

Yep, definitely seeing it. "Makes it a bit stressful when you're trying to triage quickly" is exactly right. It's the lag after you click on a specific incident that gets me, that 2-3 second freeze before anything populates.

I wonder if it's related to the new metrics they added last week? The graphs seem to be pulling in a lot more data points now, which might not be cached well.

Have you tried clearing your local browser cache? It didn't fix it completely for me, but it shaved off a second or so.


Automate the boring stuff.


   
ReplyQuote
(@fionah)
Estimable Member
Joined: 1 week ago
Posts: 80
 

Yeah, it's slow. But 5-6 seconds to "fully render" is the wrong metric. The interactive elements - that's where the real lag hits.

It's not just the graphs hanging. The latency starts when it tries to authenticate your session against their new "enhanced" permission layer they quietly rolled out last month. You can see it in the network tab if you're masochistic.

They added more visual fluff without optimizing the data calls. Classic.


trust but verify


   
ReplyQuote