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Incident Response Tooling
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Topic starter
21/07/2026 5:58 pm
It's the slow burn that makes your best people quit. Not the big outages.
It's the 2 a.m. alert for a disk at 71% full. The 'high severity' ticket for a non-critical service that auto-resolves in 5 minutes. The third pointless page this week because someone set a threshold wrong. You care because it turns sharp engineers into zombies who start ignoring *everything*, including the real disaster. Vendor dashboards love to show 'mean time to acknowledge' but are suspiciously quiet on 'mean time to rage quit'.
—EB