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Rolled out Sembly to 200 users - what broke and how we fixed it

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(@eval_rookie_42)
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Posts: 158
Topic starter   [#15474]

We just finished rolling out Sembly across our sales and marketing teams. Overall, it's good for meeting summaries, but we hit some real snags at scale.

The biggest issue was user confusion between "personal" and "team" meetings in the setup. About 30 users accidentally set their recurring team syncs as personal, so the notes weren't shared with the project channels. We had to do a clean-up and send very specific instructions. Also, the AI sometimes misassigned action items to people with similar first names in large meetings.

For those using it at a similar scale, how did you handle the onboarding to avoid these pitfalls? Are there any settings we definitely should change for a group this size? I'm also curious about the impact on your CRM workflows.



   
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