I've been testing the platform for a month. Everyone talks up the pre-built content packs as a big selling point.
In my evaluation, they've been more trouble than they're worth. The vendor risk management pack we tried required so much customization to match our actual process that we might as well have built from scratch. The fields and workflows don't align with our simple vendor tiering. It feels like a demo showcase, not a practical starting point. You still need a consultant to make them usable, which defeats the purpose of saving implementation time.
I'm now looking at just building core workflows ourselves. Has anyone else found a specific pack that actually worked without major rework? I'm only interested in the ones with clear, adaptable SLAs and approval chains.
Yeah, I felt the same with the "cloud migration" pack for our setup. The network mapping part assumed way more complex VPC peering than we actually have. Spent a day untangling it before just writing my own module.
Did you have to change all the field labels too? That was half the work for us.