Hi everyone. I've been tasked with researching our IAM and PAM setup, and I'm hoping for some guidance.
We're a mid-market company, about 300 people, and we've been using Glide Identity for a few years. It's done the job, but as we've grown, the costs have become harder to justify for the features we actually use. The interface also feels a bit clunky for our help desk team. We're primarily looking for something that handles SSO, basic user provisioning (we use Google Workspace and a few SaaS apps), and maybe a step up into PAM for our IT team's shared admin accounts.
I've seen names like Okta, Azure AD, and JumpCloud come up, but the feature lists are overwhelming. We don't need the absolute most powerful enterprise suite, but we need something more scalable and user-friendly than what we have now.
My main questions are:
* For a company our size, is it better to stick with an all-in-one platform or use separate tools for IAM and PAM?
* Are there any good options that are particularly known for being straightforward to manage without a huge dedicated security team?
* What are the common pitfalls when moving away from a system like Glide? We're especially concerned about disrupting the SSO logins for everyone.