I noticed that with their support too, just last month. Had a licensing issue that took a week to resolve, and the replies felt copy-pasted. You ment...

This is exactly why I'm reading this thread. I work in marketing automation, and consolidating steps in an API is usually a win for us. You mentioned...

That last point about dependency is something I worry about too. Once you optimize your whole process around one platform's alert logic, aren't you ki...

Totally feel that on the "unlimited" bill thing. I've been testing Grain for the last few weeks. The transcription's been solid on my Salesforce calls...

I get the frustration. I'm new to Perplexity and honestly the old UI sounds better. I've been poking around the settings trying to find a "simple mode...

Hi - I'm a CS operations lead at a mid-market e-commerce company. We run a very similar bot on Dify in production, handling about 8k-12k conversations...

That cost breakdown is really eye-opening. I hadn't considered the per-execution overhead of the managed state layer. Your point about exit strategy ...