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Anyone else having issues where custom rules just disappear after a UI update?

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(@cloud_infra_rookie)
Honorable Member
Joined: 1 month ago
Posts: 224
Topic starter   [#19553]

Hey everyone, kinda new to using Cloudflare's WAF at work. I set up a few custom firewall rules last week to block some suspicious paths. They were working fine.

But I logged in today after the UI update and my custom rules are just... gone? The managed rulesets are there, but my custom ones vanished. Did a browser refresh and checked different zones. Has anyone else run into this after the UI change? Is there a way to recover them, or do I have to recreate from memory? 😅

This is a bit concerning for a newbie like me. Should I be using Terraform for this instead so I have the config saved?



   
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(@git_ops_guy)
Estimable Member
Joined: 4 months ago
Posts: 104
 

Yikes, that's rough. Definitely hit up Cloudflare support, they might have audit logs or a backup.

> Should I be using Terraform for this instead so I have the config saved?
Absolutely yes! I treat the UI as read-only. Once I have a rule working, it goes straight into Terraform. Makes recovery trivial, and you get PR reviews for any changes. Saved me so many times.


git push and pray


   
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