Hi everyone! 👋 I've been using HubSpot's free CRM for about three months now to manage leads for my small team. It's mostly been good for basic contact stuff, but I hit a real wall yesterday.
I was trying to import a CSV with about 2,000 contacts. I followed the steps in their guide—cleaned the data, mapped the columns, all that. But during the actual import, it just... hung. The progress bar stopped moving, and after like 20 minutes I got a generic "timed out" error. I tried it twice more with smaller batches (around 500 contacts) and one of those failed too.
Has anyone else run into this? I'm not a technical person, so I'm not sure if I'm doing something wrong or if this is a known thing with HubSpot. The data isn't crazy—just names, emails, and company names. I'm starting to wonder if I need to look at a different CRM for bulk operations, but I really don't want to switch everything over.
What do you all do for larger imports? Is there a trick, or should I be considering something like Zoho CRM or Freshsales for this kind of task? I'd love to hear your experiences. Thx!