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16/07/2026 6:26 pm
Looking at both X and Y for our team. We need core CRM, email campaigns, and basic support ticket tracking.
Their pricing pages are confusing. X charges per "power user" while Y has a flat per-seat cost. For 10 people, which actually ends up cheaper? I'm wary of hidden costs like mandatory add-ons or steep jumps at certain limits. Has anyone done this comparison recently with real numbers?