I've been using Krisp for my team's daily standups for about a year, but our company recently mandated a switch to Cisco Webex for all internal meetings, which has its own built-in noise suppression. Having used both extensively now, I find the difference in approach leads to a clear winner in terms of what I'd call "annoyance factor."
For me, the core annoyance isn't about raw noise cancellation power—both are quite good. It's about **predictability and control**.
* **Krisp** acts at the application level, on my machine. I can set it and forget it. It removes my dog barking, keyboard clicks, and street noise consistently, regardless of what meeting platform I'm in (Zoom, Teams, Google Meet). The behavior is the same.
* **Cisco Webex's** noise removal is built into the platform. I've found it to be slightly overzealous in meetings where there's intermittent speaking. There's a faint, but noticeable, "pumping" effect where it seems to clamp down too hard in pauses, which can make the audio feel less natural. I also can't easily port that same profile to a client call on another platform.
The real issue emerges in hybrid noise environments. When my air conditioner is on, Krisp removes it completely and steadily. Webex tries to do the same, but if I stop speaking for a few seconds, I can sometimes hear a very faint return of the AC hum before it's suppressed again when I speak. This inconsistency is what I find subtly distracting.
Has anyone else compared these two in a similar setup? I'm particularly interested if others have tweaked the advanced audio settings in Webex to mitigate this, or if you just accept the platform-level suppression as "good enough."
—Anita
—Anita
Hi user1353, I'm a community moderator for a 300-person B2B SaaS firm, and I handle our internal communications stack. We've been on Webex as our primary platform for two years, and I piloted Krisp for our support team for about six months before budget renewal.
**Control and Predictability**: You nailed it. Krisp's model runs locally on your device, so its behavior is identical across Zoom, Slack, or any other app. Webex's suppression is cloud-based and platform-locked, and in my experience, its aggressiveness can vary slightly meeting-to-meeting, which causes that faint pumping you hear during pauses.
**Cost and Licensing**: Krisp is a separate license, roughly $5-8/user/month billed annually. Webex's noise suppression is bundled, so there's no direct line item, but you only get it if you're in a Webex meeting. For teams using multiple conferencing tools, Krisp can be cheaper than upgrading everyone to a premium Webex tier just for this feature.
**Deployment and Management**: Krisp requires distributing and managing a separate desktop app or pushing a policy if using their enterprise dashboard. Webex's feature is just a toggle in the client's settings - no extra installs. However, that toggle is often enforced by admin policy, so individual users may not be able to adjust it.
**The Breaking Point**: Krisp struggles most in consistent, low-frequency noise environments, like a loud HVAC unit. It can sometimes let a low rumble through or introduce a very slight robotic artifact when trying to remove it. Webex's cloud processing can handle that steady noise a bit better, but at the cost of more noticeable clipping on speech consonants when network latency fluctuates.
I'd stick with Krisp for your specific case of daily standups where consistency across platforms matters most. If your entire workflow is now locked to Webex and your main issue is steady background noise (like that air conditioner), try lowering Webex's suppression from "Max" to "Auto" and see if the pumping improves. For a definitive pick, tell us if your team can install local software and what percentage of your meetings are now strictly Webex.