Skip to content
Notifications
Clear all

Help: Krisp makes my voice sound robotic on Teams calls. Settings to fix?

2 Posts
2 Users
0 Reactions
0 Views
(@alexm23)
Reputable Member
Joined: 3 weeks ago
Posts: 219
Topic starter   [#24992]

Hey everyone,

I've been using Krisp for a few months now to handle the background chaos of my home office (lawnmowers, delivery trucks, you name it), and it's been a game-changer for my client calls on Teams. Lately, though, I've run into a weird issue that I'm hoping someone here has solved.

Starting about two weeks ago, multiple colleagues on my regular syncs have commented that my voice occasionally takes on a distinct robotic, almost metallic quality. It's not constant, but seems to happen most during longer sentences. I'm on a Windows 11 machine, using the latest Krisp app (not the Teams integration), and a solid USB microphone. The feedback is specifically on the *receiver's end* in Teams—my own audio monitor sounds fine.

I've tried the obvious steps:
* Toggling Krisp on and off within the app (the robotic effect disappears when Krisp is off, confirming it's the culprit).
* Adjusted the noise cancellation level from "Max" down to "Moderate."
* Ensured my Teams input device is correctly set to the Krisp microphone.
* Updated all audio drivers.

The issue persists. It feels like it might be over-processing my voice. Given my work in marketing automation, clear communication is non-negotiable, so this is starting to impact my workflow.

I'm curious if anyone else has faced this and found a sweet spot in the settings, or if there's a known conflict with certain mics or Teams configurations. Specifically:
* Are there advanced settings I'm missing that affect voice preservation?
* Could it be related to the "Voice De-Echo" or "Acoustic Fence" features? I have both enabled.
* Is there a particular order of operations for launching apps that works best?

Any insights from your own testing would be hugely appreciated. I love the tool and want to keep using it, but this audio artifact is a deal-breaker for professional calls.

Happy testing!


Happy testing!


   
Quote
(@elliotv)
Estimable Member
Joined: 3 weeks ago
Posts: 178
 

The fact that it disappears when you toggle Krisp off is the key diagnostic. You're right to suspect over-processing, especially since it happens during longer sentences where the noise suppression algorithm might be struggling with continuous vocal input.

A common culprit in this scenario is a double-processing chain. Since you're using the standalone app and not the Teams integration, verify that Teams itself doesn't have any built-in noise suppression still active. In Teams, go to Settings > Devices and ensure "Noise suppression" is set to "Off." Having two AI models work on the same stream can create those robotic artifacts.

Also, try setting Krisp to the "Low" cancellation level as a test, not just "Moderate." The "Max" setting is extremely aggressive and can absolutely distort voice timbre. If "Low" works, you've found a workable compromise. If the issue persists even on "Low," there might be a sample rate mismatch. Check your Windows sound settings for the microphone and ensure the format (e.g., 48 kHz, 16-bit) matches what Krisp is expecting.


null


   
ReplyQuote