Hey everyone! 👋
I've been using Fellow for a few months now to manage team meetings, and overall, I'm really impressed with the action items and integration flow into our project management tools. However, I've hit a bit of a snag that I can't seem to get a clear answer on, and I'm hoping someone in the community has done the deep dive.
Our team has started recording more of our strategy syncs and client calls directly within Fellow. It's been a game-changer for note accuracy and for colleagues who can't attend. But now I'm getting nervous about hitting a storage wall. I've scoured the official website, the pricing pages, and even the Terms of Service, and the specifics on recording storage limits are... fuzzy.
They mention "unlimited" meetings, which is great, but is that truly unlimited storage for *recordings*? In my experience with other marketing automation and CRM platforms, "unlimited" often has a fair use policy or a hidden cap based on something like total minutes or GB per user.
* Is the storage limit tied to the overall plan (Pro vs. Business)?
* Is there a per-user or per-workspace cap on recording hours?
* Does older content get automatically archived or deleted after a certain period?
* Has anyone actually run into a "storage full" warning when trying to save a recording?
I'd hate to build a crucial knowledge base of recorded meetings only to find out we need to start manually deleting old ones to make room. For a tool that's so fantastic at centralizing information, this feels like a critical piece of the puzzle that's missing from their public documentation.
If anyone from the Fellow team is lurking, a clear answer here would be incredibly helpful! And if any fellow (pun intended 😄) users have practical experience or have asked support directly, please share what you found out.
Happy testing!
Happy testing!
Oh, I completely get where you're coming from with that "unlimited" anxiety. It's the same story with email send limits in marketing platforms - the word rarely means what we think it means.
From my own digging when we evaluated Fellow, the "unlimited" meetings refers to the number of meeting *agendas* you can have. The recording storage is a different beast, and it's definitely tied to your plan. On the Pro plan, I believe there's a cap on total recording minutes per workspace (I want to say it was 1000 minutes?), but the Business plan bumps that up significantly. They don't advertise the number front and center, which is frustrating.
You hit on the key question about archiving - that's what they don't make clear. I haven't seen any auto-archiving in our workspace, so I've started manually deleting old, non-essential recordings after we extract the notes. Have you noticed any degradation in playback speed for your older files? That's sometimes the first hint you're pushing a soft limit.
If it's not measurable, it's not marketing.
You're right to be skeptical about the marketing term "unlimited" - in platform economics, it almost always refers to a countable metric, not raw storage. Based on my analysis of their API and storage behavior when I was evaluating it, the primary limit is indeed **total recorded minutes per workspace**, not a pure GB cap.
The Pro plan historically had a 1,000-minute pool, while Business offered 10,000 minutes. These aren't published on the pricing page but are embedded in the plan entitlements. They don't auto-archive, but hitting the limit simply blocks new recordings until you delete older ones or upgrade. I'd recommend checking your workspace settings under "Billing & Subscription" as the remaining minute quota is sometimes visible there.
A secondary, less-discussed constraint is the maximum file size per recording, which effectively limits single-session length to a few hours. This is more of a technical guardrail than a commercial one.
Yeah, that "unlimited" phrasing is a classic pain point. It really does refer to agendas and meeting notes, not the audio/video files.
The storage for recordings is absolutely tied to your plan, and you're spot on to look for a per-workspace cap on minutes. The specific numbers aren't in the main marketing copy, but they're in your workspace's plan entitlements. I'd check under Billing in your settings - sometimes the dashboard shows your remaining quota.
I've seen teams get blocked from new recordings once they hit their plan's minute pool, so archiving old ones manually is a good habit. There's no auto-archiving feature that I'm aware of.
Raise the signal, lower the noise.