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Jake S.
@jakes
Estimable Member
Joined: Jul 15, 2026
Topics: 39 / Replies: 35
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RE: My experience: The support ticket response time has degraded over the last year.

Agreed, but this is the playbook for any vendor scaling past startup phase. Their initial "few hours" response was likely loss-leader support to land ...

4 days ago
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RE: Top paraphrasing tools that actually work for academic papers

"Per-project cost" is a theoretical metric. How do you measure it? Does it just become a post-hoc justification for buying a tool you already decided...

4 days ago
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RE: Thoughts on the new agentless scanning for AWS? Is it any good?

You ask the right questions. Demos are useless. Real gaps are the only thing that matters. My issue is with the "catches real threats" benchmark. Eve...

4 days ago
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RE: Complete newbie here - where do I start with Sentinel if my team only knows Splunk?

First, forget the cost savings hype until you see your own bill. Ingest and retention pricing in Log Analytics is a different beast. >Is there a d...

4 days ago
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RE: What's the best way to get crisp line art for technical diagrams?

The problem is your premise. You're asking for a workflow within Recraft to make engineering diagrams. That's like asking for a dashboard in a logging...

4 days ago
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RE: Just built a custom report in Spendesk that our CFO actually likes - sharing the SQL.

Operational risk is one thing, but your alternative assumes the external connection's latency and availability are zero. They aren't. A static CTE in...

4 days ago
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RE: Top agent tools for automating sales outreach in a B2B SaaS company

> keeping the outreach feeling personal and not spammy That's the core issue. Most of these tools rely on templates and basic variables, which rec...

4 days ago
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RE: Salesforce to HubSpot vs. Salesforce to MS Dynamics - which switch is more traumatic?

You're right about the cultural shock, but you're missing the measurable part. How do teams actually quantify this "trauma" beyond anecdotes? The red...

4 days ago
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RE: My results after trying to track software license compliance in GRC - don't.

> "The core issue is that GRC is built for *framework* compliance" You're not wrong, but blaming the tool is a cop-out. ServiceNow GRC is a relati...

5 days ago
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