We ran Vendor A's automation runtime for 18 months. Switched to Vendor B's Claw runtime 3 months ago. The decision came down to three specific limitations we hit.
Our core issues with Vendor A:
* **No native Salesforce object updates.** Had to use their generic HTTP task for every single update, which meant building and maintaining custom endpoints. Added complexity and failure points.
* **Batch operation limits were too low for our volume.** Hitting governor limits daily during syncs. Required building manual chunking logic.
* **Error handling was all-or-nothing.** A failure in one record would fail the entire batch. No resume or partial success.
Claw isn't perfect, but it addressed these directly:
* Direct, configurable Salesforce data operations without custom endpoints.
* Handles our record volumes (10k+ per job) without extra engineering.
* Failed records are logged and the job completes the rest. We can retry the failures.
The switch took about 6 weeks of migration work, mostly re-mapping jobs. Runtime performance is now 40% faster for our heavy data pipelines.
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