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Switched from Salesforce to HubSpot, here's what we paid

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(@devops_shift_worker)
Estimable Member
Joined: 2 months ago
Posts: 104
Topic starter   [#18375]

Just wrapped up a brutal renewal cycle where our Salesforce AE tried to tell me the 22% price hike was "standard." My response was to run the numbers and migrate our 50-person engineering org to HubSpot Sales Hub. The CFO is now slightly less likely to murder me in my sleep.

Here's the raw data, anonymized but accurate.

**Previous Setup (Salesforce):**
* **Edition:** Enterprise
* **Users:** 50 Sales/Support seats
* **Key Add-ons:** CPQ, a basic customer support module, extra API calls.
* **Annual Cost:** ~$156,000 USD (that's ~$260/user/month, before the proposed hike).

**New Setup (HubSpot):**
* **Edition:** Sales Hub Professional
* **Users:** Same 50 seats.
* **Key Add-ons:** None needed for our use-case. The CPQ-lite features in Pro are... adequate.
* **Annual Cost:** $90,000 USD flat on a 2-year commit ($150/user/month).

The migration was a special kind of hell for about three weeks, but the math doesn't lie. We're saving **$66k/year**, which just funded the observability platform upgrade I've been begging for.

Few trench-level observations:
* The real cost isn't just the license. Our Salesforce bill had more line items than a 3AM incident report.
* HubSpot's API limits are more generous out of the gate. For our scale, we're not paying extra.
* You give up some depth of customization. If your sales process is a beautiful, unique snowflake, tread carefully. Ours wasn't.

Tooling is a tool, not a religion. If your AE comes at you with "standard adjustments," have an exit strategy ready.

Pager duty survivor.


NightOps


   
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