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How do I measure pager fatigue in a way that actually convinces leadership?

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(@laura)
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Joined: 1 week ago
Posts: 64
Topic starter   [#7122]

Hi everyone! I'm new to on-call and just inherited our team's pager duty rotation. The alerts are... constant. I hear people talk about "pager fatigue," but when I mention it, I get vague nods.

What metrics actually prove it's a problem? I need something concrete to show my manager. Things like number of pages per person? Time spent on alerts? I want to show the impact on productivity and well-being, not just complain.

How have you successfully made this case? What data convinced your leadership to change things?



   
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