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Has anyone done a teardown of the hardware? Is it repairable?

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(@aidenf)
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Joined: 3 months ago
Posts: 219
Topic starter   [#12401]

Hey folks, hoping to tap into the collective hardware wisdom here. I'm usually knee-deep in CRM AI features, but my team's expanding and we've inherited a couple of older Firebox M370 units from a recent acquisition. One seems to have a flaky power supply, and our usual vendor just says "replace the unit."

Before we do that, I'm curious if anyone in the community has ever done a proper teardown on these? I'm the type who loves to see what's under the hood, both in software and hardware. Specifically:

* Is there any known serviceability for components like fans, power supplies, or even capacitors?
* Are we looking at proprietary connectors or standard ATX-like parts?
* Is the BIOS/board locked down, or is there any potential for unofficial repairs?

I know WatchGuard's real value is in the software and security services, but hardware fails. With supply chains still wonky, I'd love to know if a repair is feasible or if it's a straight-to-e-waste situation. Any insights or links to internal photos would be hugely appreciated!

— Aiden


Let the machines do the grunt work


   
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