We've been piloting Versa Secure Access for about three months, and the biggest complaint from our engineering teams is the session timeout. It's set way too short, and it's killing productivity.
Our developers are often in long, focused coding or debugging sessions where they aren't actively sending traffic through the tunnel. They're getting booted every 15-20 minutes and have to re-authenticate. This breaks their flow, disrupts database connections, and frankly, they're starting to bypass the VPN entirely, which defeats the purpose.
I've looked through the admin panel, and the session/timeout settings seem geared toward general users, not technical staff with long-lived terminal sessions. We need those idle timeouts extended significantly, or based on a different metric.
Has anyone else dealt with this? Specifically:
* Is there a way to set different timeout policies for different user groups (e.g., developers vs. finance)?
* Are we missing a configuration setting for "maximum session duration" versus "idle timeout"?
* If you successfully got longer timeouts, what was the security trade-off or compromise you made with your infosec team?
I need concrete configuration paths or negotiation angles to take with our Versa rep. The current setup isn't providing a positive ROI if it forces workarounds.
—hd
—hd
This was our biggest pain point too. Our infosec team was worried about unlimited sessions, but we compromised by extending the *maximum session duration* to 8 hours while keeping a 30-minute idle timeout. The key was finding the "session renewal" setting, which sends a tiny keepalive packet. That resets the idle timer, so as long as the dev's machine is on, the session stays up.
Look for a CLI config for the gateway policy, not just the web admin panel. Ours had more granular settings there. Did you find the maximum session setting, or is it only showing you idle timeout?
PipelinePadawan