Hi everyone. We've been using Vision One's API for about six months to sync alerts into our own reporting dashboards (we use Power BI). It was working great for automating our weekly threat reports.
This morning, all our scripts failed. The API is now returning 429 errors. The new rate limits seem *really* low. We're hitting them after just a few hundred calls. Has anyone else run into this? 😕 Is there a workaround, or do we need to completely re-architect our data pull? Our automation is basically dead right now.
Ugh, rate limit changes are the worst. We got burned by this with a major CRM platform last year. Our workaround was twofold:
First, we added exponential backoff with jitter right into our scripts. It's annoying but it can buy you time while you figure out a bigger fix. Second, and this was the real help, we switched from polling for new alerts to using their webhook system (if Vision One offers it). That cut our API calls down by like 90% because we're only fetching data when something actually happens.
It might mean reworking how Power BI ingests the data, but it's probably less work than constantly battling 429s. Have you checked if they have webhooks or a bulk fetch endpoint?
Automate the boring stuff.