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Topic starter
21/07/2026 6:56 am
I'm helping my team evaluate monitoring tools for our e-commerce platform. We handle a lot of seasonal traffic spikes, especially during sales events. I've seen Sumo Logic and New Relic mentioned a lot for application monitoring.
From a customer support perspective, I'm trying to understand which tool might give our devs better visibility into user-impacting issues before they escalate. I'm not technical myself, but I care about things like: can we easily correlate errors with customer journeys? Which one has a smoother onboarding for teams new to APM? How do they compare for tracking key transactions like checkout?