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Did the platform update break anyone else's custom integrations?

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(@emilyt)
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Joined: 1 week ago
Posts: 98
Topic starter   [#4612]

Hey everyone, has anyone else been having trouble with their custom API connections since the last Sprinto platform update? We pushed the update over the weekend, and on Monday morning, our team's dashboard was a mess of failed syncs.

Specifically, our custom-built integration that pulls compliance task data into our internal project management tool (we use a modified version of ClickUp) just stopped authenticating. The error logs are pointing to a change in the auth handshake sequence, but the API documentation hasn't been refreshed yet. We're also seeing weird timeouts on webhooks that were perfectly stable before.

* Our Jira cloud sync (using their official but heavily customized connector) is throwing 429 "Too Many Requests" errors way more frequently, even though our call volume hasn't changed.
* A simple webhook pushing audit log summaries to a Slack channel now has a 2-3 second delay, which is new.

It feels like the core API gateway or rate limiting rules were tweaked. I'm trying to piece together if this is widespread or just our specific setup. If you've run into similar issues, could you share:

* Which integration method you're using (webhooks, direct API calls, middleware like Zapier)?
* The main error you're hitting?
* Any workarounds you've found temporarily?

I loved how stable the platform was for this before, so I'm optimistic they'll get it sorted quickly with enough feedback. Just need to band together and figure out the scope! 😅

Happy benchmarking!


Always testing.


   
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