The sales demo showed a polished UI clicking through pre-loaded compliance frameworks. Post-signup, you get a raw API and a pile of YAML that looks like a vendor-specific DSL.
Their agent for pulling system state? It's a black box. You can't audit its collection methods. Try piping this into your existing monitoring or config management. You can't.
```yaml
# Example of their 'resource' definition. Where's the idempotence?
secureframe_component:
name: "web-server-01"
type: "aws_ec2"
labels:
- "production"
- "pci"
```
The reality is a compliance-as-code framework that isn't code. It's a portal with limited drift correction. Missed their daily agent run? Your compliance status is stale. Their incident response playbook integration is a webhook that dumps into their silo, not your PagerDuty or incident.io.
You're buying a checklist manager with a fancy frontend, not an engineering tool.
Don't panic, have a rollback plan.