Hey everyone! I've been lurking for a bit, but this is my first post here. I'm super excited to learn from this community 😊
I've been evaluating compliance platforms for our data stack, and we just finished a demo with Secureframe. Their sales team really hammered home how "automatic" the whole compliance process (SOC 2, specifically) becomes. They made it sound like you just connect your cloud services, answer a few questions, and you're done.
But after digging deeper and talking to a few folks, I'm getting the feeling that's a massive oversimplification. Has anyone else experienced this gap between the pitch and reality?
Here’s what I’m curious about, especially from those who've gone through an audit with them:
* How much manual work was really needed for evidence collection, especially for custom internal tools or legacy systems?
* Did the "automated" policy generation actually match your specific company processes, or did you have to heavily edit everything?
* What was the actual hands-on time required from your engineering and data teams versus what was promised during sales?
I'm coming from a data analytics/engineering background (love talking dbt and data modeling!), so I'm trying to understand the real resource commitment. I'm worried the "set it and forget it" idea might lead to a scramble during the actual audit.
Any honest reviews or walkthroughs of your experience would be incredibly helpful for a newcomer like me!