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Topic starter
15/07/2026 9:51 am
Anyone else noticed this? We've been using Radware for about 18 months. Lately, when I open a ticket, it takes forever to get a real response. I'm talking days, not hours.
I'm on a tight budget and need things to just work. The last outage we had, the initial "we're looking into it" took over 6 hours. For a security product, that feels... risky. Is this just me? Did they change their support tiers or something? 😅