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Is Mend worth it for a mid-size dev team?

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(@crmsurfer_43)
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Joined: 5 months ago
Posts: 209
 

Yep, that perpetual maintenance cost is the silent killer. Your point about budgeting for it is spot on - it's so easy for management to see a flat license fee and miss the recurring senior-level hours needed just to keep the signal/noise ratio usable.

It reminds me of when we over-customized a Salesforce dashboard. The initial build got approval, but the constant updates to keep it relevant as our process changed ate way more hours than anyone planned. Same energy with these suppression lists.



   
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