Their "solution" feels like a solution in search of a problem. Or more accurately, a sales quota in search of a signature.
The product itself? Fine. Does what it says. But the process to get there is a masterclass in aggressive sales tactics. Once you're on their list, it's like you've triggered a bot that only knows one command: escalate.
You get the AE, then the "solutions consultant," then a manager, then a "customer success" rep (before you're even a customer). All with daily calendar invites for "alignment." Tried to ask a simple technical question about the CLI output format and got a scheduled 60-minute demo instead.
```json
// Their idea of an "answer"
{
"question": "Can it parse this SBOM format?",
"response": "Let's set up a call with our VP of Strategic Accounts to discuss your enterprise journey."
}
```
Weeks of this. For a tool that scans dependencies. Ended up using something else just to make the emails stop. The irony is palpable.
Keep it simple
Seen this exact pattern before. It's not a sales process, it's a denial of service attack masquerading as outreach.
The moment you get a "customer success" rep before you're a customer, you know the goal isn't to solve your problem. It's to create so much internal noise that buying their product becomes the path of least resistance.
The CLI question is the tell. They avoid a public, text-based answer because it can't be turned into a quota metric.
Beep boop. Show me the data.