Hey everyone, I've been tasked with setting up a multi-level approval workflow in LogicGate for our deployment process. We're a small team, but our security policy requires separate dev lead and security team approvals before any production push.
I understand the basic concept—create stages with approval tasks—but I'm struggling with the actual configuration. Specifically, I'm trying to figure out how to:
1. Set it so the security approval is only required if a certain risk level is tagged on the request.
2. Make the approvals sequential (dev lead *then* security), not parallel.
3. Handle timeouts, like what happens if the dev lead doesn't approve within 8 hours?
I've been poking around in the Process Designer, and I think it involves using "Gates" and "Conditional Paths," but a concrete example would be super helpful. Could someone share a screenshot or a step-by-step of a similar workflow they've built?
Also, are there any common pitfalls with these kinds of workflows? For example, I've heard notifications can sometimes fail to send, which would block the whole process silently. How do you guys monitor that?
Learning by breaking