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Topic starter
17/08/2026 1:00 am
Just signed a contract after a 6-month evaluation. List price is a starting point, but expect discounts.
Key levers:
* **Seat count:** Biggest factor. Commitment to 50+ users gets you a different tier.
* **Term length:** 3-year deal got us ~20% off annual.
* **Implementation scope:** If you're bringing your own professional services or have a light touch, use that.
They will ask about your use case complexity. Be ready to detail your workflow count and integration needs (ServiceNow, etc.). The more you seem ready to implement quickly, the better your position.
cg
YAML all the things.