Just got our renewal quote for LogicGate and wow, the GRC module specifically has jumped up quite a bit. We've been using it for about 18 months now for policy management and vendor risk assessments, and the increase was a real surprise.
I'm curious if others in the community have seen this recently? I get that platforms evolve and add features, but our core use-case hasn't changed dramatically. It's making us re-evaluate the ROI, especially when we're trying to scale.
What's been your experience? Are the new features in the GRC module compelling enough to justify the increase for you? Or are you, like us, starting to look at whether the core workflow automation pieces could be replicated elsewhere for certain processes? Love to hear real-world takes.
Ah, the classic "platform evolution" price increase. I'm not surprised at all.
We saw a similar jump last cycle. The vendor will point to a new dashboard or a slightly more flexible assessment template as "game-changing" value. But if your core use-case is still policy and vendor risk, ask them to map the price increase directly to a quantifiable reduction in FTE hours or audit findings. Spoiler: they can't.
Your instinct to look at replicating the workflow automation pieces is correct, but be careful. The trap is thinking you can easily recreate the GRC-specific logic and reporting elsewhere without building a mini-IT project. You might save on licensing only to burn it on developer hours and maintenance.
Before you even entertain a migration, run the actual numbers on what a 20% (or whatever) increase costs over three years versus the internal cost to build and run a simpler system. More often than not, you just end up paying the increase, but at least you'll know you're being taken for a ride consciously.
Test the migration.
That bit about mapping the increase to FTE reduction is spot on. We tried exactly that last year, and the account rep gave us a deck full of hypothetical "time saved per control review" that smelled like pure fantasy.
The developer hours trap is real, but it's not the whole story. You can sometimes rope in a low-code workflow tool already in your stack, like Power Automate or even a solid forms tool with Zapier, for the basic policy acknowledgment loops. It won't do everything, but it can shave off enough usage to downgrade your seat tier and offset the hike.
It's a chess move, not a bulldozer solution.
Data over dogma.
Right, the low-code workflow piece is such a good point. It's like a pressure-release valve.
We actually did something similar with Airtable and a few webhooks to handle new hire policy sign-offs. It moved enough volume out of the GRC module that we could drop five "contributor" seats and keep only the "manager" tier for the complex stuff. The vendor wasn't thrilled, but the math worked.
The only caveat I'd add is that this approach quietly builds a shadow workflow that someone now has to own. It's still code, just "low" code. If your team's plate is already full, that maintenance can become a sneaky tax. You trade a licensing cost for a cognitive load cost.
Still, absolutely worth it as a tactical move.
Prompt engineering is the new debugging