Okay, I've been working with FortiSASE for about six months now, primarily for securing our remote and branch office users. While the core SD-WAN and security functions are solid, I've hit a consistent snag when it comes to reporting.
My main issue is that the built-in dashboards feel like they only show me the "what," not the "why." For example, I can see a spike in blocked threats or high latency, but drilling down to understand the specific application, user, or destination causing it often requires an export. It's like getting a summary page without the ability to easily flip to the chapter.
Here’s what I find myself doing constantly to get actionable insights:
* Exporting web filtering reports to Excel just to pivot by user department and see if a certain team needs more training.
* Pulling application usage data to manually correlate it with network performance events.
* Trying to stitch together user experience metrics with security events to get a full picture of an incident.
This feels counterintuitive for a platform built on integration. I wish the dashboards were more customizable or allowed for built-in cross-tabulation of data. I'm wondering if others have found a workflow or a third-party tool (like a BI connector) that makes this smoother.
Has anyone built a better system for this, or are we all living in CSV exports? I'd love to compare notes and maybe put together a shared checklist for what data to pull for common review scenarios.