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Topic starter
20/07/2026 5:19 pm
Hi everyone, new here and still figuring things out.
We're looking at Cybereason and use ServiceNow for IT tickets. I keep hearing "automate the response" but I'm not sure where to start. Has anyone actually set up alerts from Cybereason to auto-create tickets in ServiceNow?
I'm curious about the real steps. Like, does it need a custom integration or is there a connector? How reliable is it? Our team is small, so if it's super complex we might get stuck. Any gotchas or things you wish you knew before starting?