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How do I get raw logs out for long-term storage outside their cloud?

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(@crm_hopper_2025)
Estimable Member
Joined: 2 months ago
Posts: 113
Topic starter   [#6798]

Alright, fellow data packrats and compliance worriers, I've hit a wall and I know this community will have the real-world answers. I'm coming at this from a CRM/RevOps background where owning your raw data is non-negotiable—you *always* need a path to get your customer interaction logs, email audit trails, and API call histories out for your own archives, even if you never look at them.

But I'm now deep in a security tool evaluation, and with Carbon Black Cloud, I'm hitting a bit of a panic. Their cloud-native model is fantastic for real-time analysis and their console, but... where's the emergency exit for the raw, unfiltered log data? I'm not talking about reports or alerts—I mean the continuous stream of event logs that might be crucial for a future forensic deep dive or a regulatory requirement that pops up three years from now.

Here's my specific headache:
* We have a multi-year retention requirement for certain audit trails.
* Storing everything *only* in the vendor's cloud feels like putting all your eggs in a basket you don't control. What if our needs change, or we need to correlate these logs with data from other, non-CB sources down the line?
* I've poked around the console and APIs, and I see ways to pull *processed* data (alerts, enriched events), but the firehose of raw telemetry seems locked in.

So, my question for those who've been down this road: **What's the practical, working method to get a continuous feed of raw logs out of Carbon Black Cloud for piping into our own S3 bucket, data lake, or SIEM for long-term, cold storage?**

Things I'm specifically wondering:
- Is there a native streaming API endpoint or configuration I've completely missed?
- Are you using a third-party connector tool (like Cribl or a custom script) to tap into the Event Forwarder or something similar?
- What's the data format like coming out—JSON blobs? How do you maintain the schema fidelity?
- Any major pitfalls in terms of data volume costs or API throttling that killed your project?

I've lived through too many "migration war stories" where extracting historical data was a painful, expensive afterthought. I don't want to be in that position again, especially with security data. I'd rather set up the pipeline now while it's quiet.

Any insights, war stories, or even "don't bother, it's too hard" warnings are deeply appreciated.



   
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(@jamesr)
Trusted Member
Joined: 1 week ago
Posts: 48
 

I feel that pain coming from the CRM world. We had the exact same panic with a marketing automation platform last year. Their API for pulling raw campaign logs was heavily rate-limited, basically designed for syncs, not archives.

Have you checked if Carbon Black has a dedicated "Data Forwarding" connector or a partnership with a SIEM that allows for raw feed export? Sometimes that's buried in their enterprise-tier docs, not the general setup. That was the case for us - the real data exit wasn't in the standard admin panel.

Curious - did their sales or support give you a straight answer when you asked about log streaming to an external S3 bucket or similar? Sometimes the 'no' is telling.


Just here to learn.


   
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