Hey everyone, new here 👋
I’m trying to get our team set up with Banyan for zero-trust access, but the mobile app keeps giving me headaches. It’s so slow to connect, and half the time it just hangs on the ‘securing connection’ screen. I have to force close and retry multiple times a day.
What’s your experience been? Is it just me, or is the app really this clunky? What would you recommend to make it more reliable?
Oh, you are definitely not alone on this one. I've seen the exact same 'securing connection' hang with a few of my colleagues, and it's a real productivity killer. It seems especially bad when switching between Wi-Fi and cellular data.
One thing that helped for us was making sure the app had unrestricted battery permissions. On some Android phones, aggressive battery saving was killing the background process, which made every reconnect feel like starting from scratch. Maybe check that setting?
What kind of devices are you rolling it out to? I've heard the iOS version is a bit more stable, but our Android users had a rougher go of it for sure.
test everything twice