We just had our annual PCI DSS compliance audit, and I wanted to share a specific win because it was a huge relief. Our auditor zeroed in on our DDoS mitigation provider's reporting capabilities. We use Akamai Prolexic, and honestly, I wasn't fully prepared for how detailed their questioning would be.
When they asked for evidence of monitored attacks, response times, and detailed traffic logs, I was able to pull everything directly from the Prolexic portal. The level of detail in those attack logs really stood out. It wasn't just "an attack was stopped." We could show the exact start and end times, the vectors used (like SYN floods or DNS amplification), the source IPs (anonymized where needed), the traffic volume in Mbps/Gbps, and the specific Prolexic countermeasures that were automatically applied. The auditor specifically noted how the logs provided a clear, forensic-level trail.
This got me thinking about others who might be in a similar boat. Has anyone else used Prolexic reports for compliance (like SOC 2, ISO 27001, or HIPAA)? I'm curious if you had to export the data into a specific format for your auditors, or if the portal screenshots and PDF summaries were sufficient. Our auditor loved the granularity, but I'm wondering if there are other features within Prolexic, maybe around alerting or configuration change logs, that are equally valuable for these reviews.
From an event management and campaign tracking perspective, I'm also starting to see the value of having this data for internal reports. It helps us correlate any odd traffic patterns with potential attack windows, which could affect landing page performance or lead generation forms.
Glad your audit went smoothly! That forensic detail is a lifesaver. We went through a SOC 2 Type II last year and hit a similar request.
We found the portal reports alone weren't quite enough for our team. The auditors wanted the logs tied directly to our internal incident response timeline. We ended up exporting the Prolexic CSV data for the relevant period and mapping it to our own ticketing system timestamps in a simple spreadsheet. Showing that correlation - attack detected, mitigation auto-applied, internal alert created - closed the loop for them.
Did you have to do any of that manual stitching, or were the Prolexic summaries accepted as a complete evidence package on their own?
Show me the pipeline.