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CRM Pricing & Contract Gotchas
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Topic starter
17/07/2026 5:46 am
I've been looking at CRM costs for a project, and Salesforce quotes are… intense. The common defense is "you're paying for the platform."
But what if we're mostly paying for access and structure to the data *we* put in? The custom objects, fields, and workflows we build define the value. The API to extract our own data is a paid feature.
Has anyone done a cost breakdown comparing raw storage/compute costs versus Salesforce's per-seat pricing? I'm curious about real contract specifics.
Are there cheaper alternatives where you own the data layer outright, and just pay for the interface/automation logic? Looking for concrete examples, maybe with Python/Postgres stacks.