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18/07/2026 7:49 am
Hi everyone. Long time lurker, first time posting. I work in support and we recently set up GitLab CI for our whole team. It was a big jump from our old manual process.
We have about 200 users now. The first month was rough—runner config issues and some pipeline timeouts really slowed us down. But after fixing those, we're seeing real savings compared to our old hosted service, especially for our nightly builds. Has anyone else hit a scale-up wall around this many users? I'm curious about managing costs for support teams like ours. Thanks.