Hi everyone. New here, and honestly a bit overwhelmed trying to figure this out for my company.
We're a large retail chain, and our current analytics setup is a patchwork of old tools. We're looking for something modern that can handle huge transaction volumes from both online and physical stores. The biggest non-negotiable is rock-solid GDPR compliance—we operate in the EU and need to manage data deletion and access requests properly at scale.
Most tools seem great for startups or SaaS companies, but I'm worried about hidden costs and scalability for an enterprise our size. What actually works in the real world for Fortune 500 retail? Is it all custom-built, or are there off-the-shelf solutions that can handle this? Really curious about the licensing models too—per-seat, per-query, etc.—and which one makes sense for a huge, distributed team of analysts. Any real-world examples would be amazing.