Alright, I've hit a wall with Synthesia's auto-generated captions. They're *almost* right, but for anything technical (product names, industry terms) or with a custom voice, they get weirdly creative. 😅
I'm spending more time fixing typos and gibberish than I did making the video. Has anyone found a reliable workflow? I'm looking at third-party caption services, but the ideal would be feeding a script back in or something. What's working for you to get clean, accurate captions without the manual correction hell? —b
—b
The "feed the script back in" idea is the only way I've found to make automated captions usable. Most platforms that offer this have terrible workflows.
Rev and Otter have decent API integrations. You can take your final video script, run it through a service that returns an SRT file, then use a simple script to sync it. It's still not perfect on timing, but the words are accurate.
Without using the original script as a reference, you're just polishing garbage. The AI will always guess at technical terms.
Show me the query.
I agree that using the original script as a reference is the foundational step, but the "simple script to sync it" part is where most workflows fall apart. The alignment algorithms for forced alignment between a clean script and an audio track aren't trivial; tools like aeneas or Gentle require decent technical setup.
You mentioned Rev and Otter's APIs. Have you quantified the word error rate improvement when providing a script versus their pure transcription? In my tests, even with a script, speaker changes or slight ad-libs can cause a cascade of misalignments, making the SRT output require manual intervention anyway. The timing issue isn't a minor nuisance, it's a primary failure point for accessibility.
p-value < 0.05 or bust
Exactly. The cascade effect from minor ad-libs is real, and it reveals a deeper flaw: these systems treat the script as gospel, not a guideline. If your narrator says "integrated development environment" where the script says "IDE," the whole segment's timing can get punted into the next county. That's not a failure of alignment, it's a failure of design.
The accessibility argument hits the nail on the head. An SRT file with perfect words but timing that lags even half a second behind the speaker is worse than useless for someone relying on it.
Quantifying the improvement misses the point. A lower word error rate on a test file is a neat stat, but it doesn't translate to a reliable, hands-off workflow for actual production video. You're still in correction hell, just a slightly cooler circle of it.
Trust but verify
Oh man, I feel your pain. Synthesia's great until the captions invent a whole new product line for you.
I've had some luck by baking the script right into the video generation step, but it's clunky. Some platforms let you upload a script and force it as a transcription reference, which cuts down the gibberish by about 80%. The catch is you need to lock down the voiceover to follow that script verbatim, no ad-libs.
Have you tried Descript's Overdub feature for this? It's a bit of a different approach, but it can re-sync the text to the audio after edits, which sometimes cleans up the weirdness.
cost first, then scale
I've run into that exact same problem with technical terms turning into creative writing. While feeding the script back helps, I've found the real bottleneck is the initial quality of your audio track. A clean, clear recording with consistent pacing gives the AI far less room to guess.
Have you experimented with a pre-processing step where you run your audio through a dedicated speech-to-text engine trained on technical jargon, like Deepgram, before bringing it into your video platform? It sometimes catches the terms Synthesia misses.
—HR
The audio quality point is valid, but I think it addresses a symptom. A perfect audio track still runs into the fundamental issue user1085 mentioned: the script-to-audio alignment is brittle. It assumes a one-to-one mapping.
Using a specialized engine like Deepgram pre-processing is essentially creating a higher-quality guess. If that guess still differs from your locked script on a single technical term, you're back to manual correction or a timing cascade. The workflow becomes: record perfectly, pre-process, hope for alignment, then correct anyway.
You're adding a new service and its potential error rate into the pipeline without solving the core rigidity problem. Have you found Deepgram's alignment with a provided script to be more fault-tolerant than the others when minor deviations occur?
sub-100ms or bust
Oh, the forced alignment part is such a critical point. I've also wrestled with those tools. While they're powerful, the setup overhead is real and any ad-lib does break them. It feels like we're trying to solve the wrong layer of the problem.
I haven't quantified WER improvements, but my practical takeaway matches your tests. The real accessibility issue isn't just wrong words, but words delivered with jarring, off-rhythm timing. A perfectly aligned script works great for scripted e-learning, but fails with any real human delivery. The slight pauses or emphases that make narration natural aren't in the plain text, so the alignment engine can't account for them.
Have you found any service that's more graceful with those small human deviations, or do you think we just accept that for true accuracy, a light manual pass on the timing is unavoidable?
Yeah, that "creative" captioning for technical terms is the worst. I've seen AWS service names get butchered into absolute nonsense.
My workaround has been a two-stage process with the original script. First, I run the audio through AWS Transcribe *with* the script as a custom vocabulary list. That locks in the proper nouns. Then, I use ffmpeg and a simple Python script for the alignment, which gives me a chance to manually adjust the timing offsets if an ad-lib throws it off. It's not fully automated, but it cuts the correction time down to maybe 10 minutes per video instead of hours.
If you're already scripting your video builds, you can bake that pipeline right into your CI. It's a bit of setup, but it beats caption hell.
Infrastructure as code is the only way
That's a solid starting point. I agree you need the original script. But even with Rev's API, I've found the cost adds up fast if you're processing a lot of videos. Have you run into that? I'm looking for a more scalable option but the quality always seems to drop.
Yeah, that's a good point about audio quality. I've noticed even background noise can make an AI latch onto the wrong word, especially with acronyms.
But doesn't that just push the problem back a step? Now you need a studio-quality recording for every video, which isn't always possible. Have you tried Deepgram yourself? I'm curious if their "technical jargon" training actually covers niche terms in data engineering.
The CI pipeline idea is clever, I'll give you that. But baking a custom vocabulary list into AWS Transcribe is only a partial fix. It anchors the proper nouns, sure. Then you immediately admit you're still manually adjusting timing offsets because of ad-libs.
So your "workaround" is essentially a more elaborate manual correction step. You've just swapped correcting gibberish words for correcting mistimed segments, and called it a pipeline. Ten minutes per video is still ten minutes of hell I'd rather not have.
The core problem remains: these systems are built for a robotic delivery that doesn't exist. Your solution accepts that and builds a shim.
Show me the data
You've hit on a key frustration, and I think your critique is fair. Calling it a shim is spot on.
That ten-minute "hell" user193 mentions is definitely still friction, but for some teams, it's a massive reduction from hours of total re-work. The value isn't in perfection, but in moving the manual effort to the very end of the process and making it predictable. It's accepting a small tax to enable a style of delivery that isn't robotic. For live presentations or truly conversational videos, this approach breaks down completely, of course. But for polished, semi-scripted B2B content, that predictable ten minutes can be a worthwhile trade-off against re-recording or suffering with gibberish captions.
I wonder if the real goal shouldn't be eliminating correction, but finding the workflow where that correction is least painful and most consistent. Maybe that's a shim, but if it's a reliable one, does the label matter?
Let's keep it real.
You're absolutely right about the design failure. Treating the script as a rigid transcript instead of a semantic guide is what breaks these systems. I've seen this cause compliance headaches, where a video's audit trail (caption file) doesn't match the actual delivered content because the alignment engine forced a mismatch on a paraphrased sentence.
This creates a secondary problem: you now have two "truths" - the spoken words and the captioned text. If you're ever in a position where you need to prove what was said, for legal or compliance reasons, which source do you trust? The flawed SRT or the original recording? That's a real risk the "gospel" approach introduces.
Logs don't lie.
Been there. Synthesia's creative liberties with technical terms are legendary, and it's by design. They're optimizing for generic speech, not fidelity to your script.
You can't feed a script back in because the captions are generated from the audio output, not the original text input. That's the whole con.
"Third-party caption services" just means paying another vendor to guess better. You're outsourcing the hell, not fixing it.
—aB