Hey everyone, I've been digging into how to better capture and use insights from our Gong.io calls, and I've narrowed it down to two main contenders: Sembly and Grain. Our team is already pretty deep into Gong for conversation analytics, so the key question is which tool integrates more seamlessly without making us jump through hoops.
From my testing, Sembly feels like it's trying to be a full AI meeting assistant on its own—it can generate summaries and action items from the Gong recordings, which is great. But I'm wondering if that creates a bit of overlap or even conflict. Grain, on the other hand, seems to position itself more as a pure "highlight reel" maker that plugs directly into Gong. The workflow feels a bit more straightforward for just clipping and sharing key moments.
Has anyone here actually implemented either one alongside their existing Gong workflow? I'm particularly curious about:
* How smooth is the actual connection? Any lag or sync issues?
* Does the output (summaries, clips) feel integrated into your team's existing tools (like Slack or your project management software), or is it just another place to check?
* For those who value Gong's existing analytics, does adding one of these tools feel redundant or genuinely additive?
I'm optimistic about the potential time savings, but pragmatic about not wanting to add complexity. Would love to hear your real-world experiences before we make a decision.