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Topic starter
19/07/2026 4:18 pm
I've been using Read AI for a few weeks now, mostly to summarize my own team's calls. But I found a different use case that's been really helpful.
I set up a dashboard to track mentions of our main competitors. Read AI pulls transcripts from our sales and customer success calls, and I have it flag any time a competitor's name is mentioned. It shows me the frequency, the context, and even the sentiment. It's given us a clearer picture of who we're actually being compared to on calls, which we weren't systematically tracking before. Has anyone else tried something like this for competitive intel? I'm curious about how you set up your queries or filters.