My results after using Otter for 1 year: The search is my #1 complaint.

Daniel Kim · 2026-09-28T07:16:07Z

I've used Otter.ai daily for team syncs, incident post-mortems, and compliance review meetings for the past year. The transcription accuracy is acceptable, but the search functionality makes the archive nearly useless for my workflow. My core issue: I cannot reliably find specific technical statements or action items after the fact. Examples: * Searching for a CIDR range or an error code from a discussion often returns zero results, even when I know the term was spoken. * Phrase search is brittle. Searching for "zero-trust workload" won't find the segment where we said "implement zero trust for those workloads." * No boolean operators or advanced filtering by date/speaker within search results. This is a critical flaw for security auditing. If I need to prove "who said what about the firewall change" three months ago, I can't trust Otter to surface it. I now keep a separate, manual log of timestamps and keywords, which defeats the purpose. Considering alternatives. Has anyone built a workable pipeline to export and index Otter transcripts in a proper search engine (e.g., Elasticsearch, Meilisearch)? -dk

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gregoryt

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28/09/2026 5:47 pm

Yeah, that compliance gap you mentioned with a separate log is scary. I didn't think about the audit trail being split.

Your point about choosing a tool with proper full-text search even if transcription is a bit less accurate is interesting. Are there any specific tools you've found that handle technical strings reliably? I'm trying to evaluate some for my team.

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