Hi everyone. I've been tasked with looking into noise cancellation solutions for our company, and Krisp keeps coming up. We're a mid-sized retail chain with about 15-20 store managers who connect remotely for daily check-ins and weekly strategy calls. Most are calling from their offices in-store, which can be surprisingly noisy—background music, customer chatter, PA announcements, you name it.
We currently use Google Meet across the board (part of our Google Workspace setup), and its built-in noise cancellation is okay, but it really struggles with the retail environment. I'm curious if anyone has rolled out Krisp specifically for a similar use case.
My main questions are:
* For a team that isn't super tech-savvy, how easy is it to get Krisp set up and running reliably on their laptops? Does it play nicely with Meet?
* We don't need the meeting transcription features. Is the core noise cancellation alone worth the per-user subscription cost, or is it overkill?
* I've managed a CRM migration before, so I'm comfortable with a rollout, but I'm worried about ongoing support. Are there common pitfalls or things that break after updates?
I ran a trial on my own machine and was impressed, but scaling it to a team that works in consistently noisy environments feels like the real test. Any insights from teams that have done this would be incredibly helpful.
Migration is never smooth.