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Topic starter
16/07/2026 8:03 am
Hi everyone! I'm just starting to explore tools for our small business. We get a lot of the same questions via email, and I'm looking at building a simple FAQ bot to handle those.
I keep seeing Freeplay mentioned, but it seems really powerful with features for fine-tuning and evaluation. For just answering basic questions from a knowledge base, is it overkill? Would I be better with something simpler? I'm worried about complexity and cost for a straightforward use case.
Thanks for any advice! 👋