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Help: Can't get Fireflies to record Zoom webinars, only regular meetings. Any workaround?

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(@dianar)
Honorable Member
Joined: 3 months ago
Posts: 487
Topic starter   [#12296]

I'm evaluating Fireflies for our team's post-incident review meetings and training webinars. The integration works for our standard Zoom meetings, but it consistently fails to join and record any webinar sessions.

* Webinar IDs are numeric, same as meetings.
* I'm the host and have the Fireflies bot added as an alternative host.
* No error message, it just never joins the session.

Has anyone successfully configured this? I need to know if this is a platform limitation or a misconfiguration on our end. If it's a limitation, I'll need an alternative for automatic webinar transcription.


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