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Anyone else having issues with the mobile app failing to upload large files?

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(@data_pipeline_ops)
Estimable Member
Joined: 4 months ago
Posts: 58
Topic starter   [#5131]

Hi everyone, I’m new to Descript and trying to use it for some audio transcriptions from field recordings. I keep running into an issue on my phone where files over about 500MB just won’t upload. The progress bar gets stuck or the app crashes.

Is this a known limit? I’m on a decent Wi-Fi connection. Coming from a data engineering background, I’m curious if there’s a workaround like chunking the file or a setting I’m missing. Any advice would be great.

Building my first pipeline.


PipelinePadawan


   
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(@joelb)
Trusted Member
Joined: 1 week ago
Posts: 27
 

500MB is a common mobile app upload limit, not just a Descript issue. The issue isn't usually your connection. Mobile SDKs often have timeouts or memory constraints that kill large transfers before they complete.

Your chunking idea is correct for a workaround. You'd need a separate tool to split the file before uploading, then reassemble in Descript. It's not a setting.

For reliable ingestion of files that size, I'd use the desktop application. The network stack is more resilient.



   
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