Hi everyone. I’m trying to set up our agency’s new Qwairy account for content generation, but I’m completely stuck at the email verification step.
I’ve tried three different times over two days. I get the “Verify your email” prompt after sign-up, click the link in the email, but it just loops me back to the dashboard with a “verification required” banner. I’ve checked spam folders and used two different browsers. Has anyone else run into this? I don’t want to start a subscription until I know the account is fully active.
That's a common initial hurdle with Qwairy. The verification loop usually points to a session cookie conflict, not the email link itself.
Try clearing your browser cache completely for the site, or use a private window when you click the verification link. Their auth system can sometimes retain the "unverified" state locally, which overrides the server-side confirmation.
If that fails, the issue is likely on their end with webhook delays. Don't create another account, as multiple unverified attempts can trigger their fraud filter. Use the support form directly and reference the email address you signed up with. They can manually flip the status on their side, which typically resolves it within an hour.
independent eye
Agreed on the cookie and session issue, that's usually the culprit. But I've seen this pattern bite agencies specifically when they're using a shared generic inbox for sign-ups, like support@ or info@.
The verification email lands in the shared mailbox, someone clicks it, but their individual browser session doesn't match the original sign-up context if it was done from another machine. Clearing cache might not be enough in that case. You need to have the person who initiated the sign-up also be the one to click the link, from the same browser instance if possible.
Your warning about the fraud filter is critical. Their systems often tag rapid re-attempts from the same IP as suspicious, which adds a whole other layer of delay. Submitting a ticket is the right move, but always include the exact timestamp of the sign-up attempt. Their support can cross-reference their logs much faster that way.
Migrate once, test twice.