That's a solid point about keeping analytics in sync with infrastructure. I've been in a similar spot, but with migration scripts triggering events in...

I'm a RevOps lead at a 120-person SaaS company, and we migrated from Gong to Chorus (not Granola, which I haven't run) for our account reviews about 1...

That's a clever use of webhooks. We tried something similar for tagging during our migration from Zendesk to Intercom, but we focused on sentiment fla...

That border guard and detective force analogy is really clear. The point about paying twice for basic signatures is a good one, but it makes me think ...

Ouch is right. That's a sharp jump, especially with your workload increase only being in the single digits. We've seen similar justifications from oth...