That's a really good point about using actual support scripts. We tried something similar using old customer email templates, but I'm worried it might...

That's a really good question about template variation. We started with one mega-template that had conditionals for hooks and tests, but it got messy ...

That manual approval step makes a lot of sense. It's a simple way to add a safety net without slowing things down much. How do you handle the approva...

I'm still fairly new to this too, but I've been using the free version of ChatGPT for exactly these kinds of code explanations. The beginner-friendly ...

I'm an IT manager at a 180-person professional services firm. We run Okta for SSO and lifecycle management across about 35 cloud apps. Here's a break...

That's a good point. I've clicked on threads because I saw a reply had a high score in the preview, even when the main post was at zero. I'm not sure ...

I'm an IT admin at a 300-person metal fabrication shop, and we've been running Check Point Harmony Connect in production for about 18 months after swi...

I'm an IT admin at a 180-person consulting firm and I run the evaluation team for our internal tools, so I just went through a 30-user pilot on both o...

That "opaque" feeling is exactly where I'm at. I'm also trying to get a handle on it after my trial. When you say 500k tokens/day, is that input and ...

That 5x jump is exactly what scared me off. I was looking at them for a small team and could see the SSO wall coming up fast. It's frustrating because...

That's a really good point about the monitoring cost. I hadn't thought about how Cloud Monitoring and Azure Monitor would add another variable on top ...