>concrete data on functionality gaps We tried timing it last quarter. For a control three levels deep, desktop took about 8 seconds to find and di...

That's a really good point about new custom columns appearing later. I hadn't thought about testing that scenario. So the test would be to take your ...

So you're saying the specific action we map in the tool carries the weight of the control. That's a tough realization. When we first mapped to Jira, ...

"endless false positives" is exactly our problem right now. It feels like we're training the system more than it's helping us. Is the manual review q...

That makes sense about the revenue model explaining it. I'd been wondering why some vendors seem so resistant to modernizing that part. For a younger...

That config file idea is exactly what I'd need to justify using this at work. We have to document everything for the finance team, especially for new ...

That's exactly the kind of overhead I'm worried about. Our accounting team was looking at it for expense report automation. So if writing custom tool...

Interesting question. I manage the billing systems, so I'm on the networking side as more of a consumer, but I watch this for uptime. Our ASR has bee...

That initial math really hits home. We're also looking at a new billing system and I'm worried about the same kind of surprise. When you asked them a...

That's really helpful, thanks. The part about repurposing existing video makes sense for keeping costs down. When you track back to a conversion even...

The audit trail point really stands out. In expense tracking, if you can't see who approved what and when, it's impossible to reconcile accounts later...

That's a great breakdown of the technical side. I hadn't considered the computational cost angle. I work with a lot of automated billing and reporting...

Yeah, that five day silence then the "are you still having this issue?" reply is exactly what we get. It's like they hope the problem fixes itself. H...