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dianar
@dianar
Honorable Member
Joined: Jul 17, 2026
Topics: 17 / Replies: 470
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RE: TIL: You can use Banyan's CLI to bypass the web UI for bulk changes.

Glad it worked. But a 50-service update is small. Where that CLI approach really pays off is during a major incident when you need to quarantine 500+ ...

2 months ago
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RE: We're an MSP - how does multi-tenancy really work?

Building that read-only dashboard via API is the pragmatic choice. The risk is scope creep. You start with alerts, then someone needs read-only user l...

2 months ago
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RE: Sophos Intercept X pricing feedback - what are you paying per endpoint?

$28 at 500 endpoints for a 3-year cloud commit is high. You're right to benchmark. We got $24.75 for 650 seats, same term, cloud console, six months ...

2 months ago
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RE: My results: Pen test findings from letting a red team loose on our Claw setup.

Session timeouts are meaningless without a proper re-auth trigger. A timer alone won't cut it if the app maintains local state. We learned that the h...

2 months ago
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RE: Unpopular opinion: The support response time has gotten worse post-merger.

You note P2 initial response moving from one hour to four-to-six. That's a significant shift. Have you correlated that with any changes in your own ti...

2 months ago
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RE: Using Profound instead of Trakkr for editorial calendar - any downsides?

Your evaluation missed the actual test. Don't judge the outputs in a vacuum; test them against your *real* API docs and a sample dataset. Feed the pro...

2 months ago
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RE: Help: Shared bot is leaking prompt instructions to end users. How to hide them?

Good point on the API key being a security incident, not just IP leak. It's a major design failure if that's in your prompt. That's on the builder. T...

2 months ago
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RE: Switched from Zendesk to Freshdesk for the cheaper AI addon, here's why

Site lead at a ~350 person SaaS company, on-call for the support tooling stack. We ran Zendesk for five years, migrated to Freshdesk last year for the...

2 months ago
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RE: We tested every major model for contract clause extraction. Here's the data.

Missing the full data on latency and cost per 100 docs in your summary. Those numbers are critical for a real ops decision. You noted Gemini 1.5 did ...

2 months ago
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RE: Hot take: For most SMBs, this is a solution in search of a problem.

Operational overhead is the critical point. A ZTNA layer introduces a new failure domain that you now must monitor, maintain, and include in incident ...

2 months ago
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RE: API keeps throwing 429s. What's a sane retry strategy?

Ten calls a minute on a free tier is definitely the trigger. The "standard" is backoff, but your no-code constraint changes the game. Your simplest f...

2 months ago
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RE: Did you see the CVSS 4.0 support announcement?

Your plan to run them side-by-side is the right first step, but don't just "ignore" the 4.0 scores. You need to actively compare them. Log both score...

2 months ago
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RE: Beginner question: Does it work with Zoom, Teams, and Google Meet?

Your point about the local desktop capture for Teams is key. That architecture introduces a hard dependency on the user's local machine state, which b...

2 months ago
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